YEN THIEU

Led global HR strategies and initiatives across GTM, Engineering, and Product teams, driving people programs aligned with business goals and fostering a culture of inclusion across Americas, EMEA, and Asia Pacific regions.

• Partnered with senior leaders across GTM, Engineering, and Product to design and execute people strategies, aligning HR initiatives with global business goals across Americas, EMEA, and Asia Pacific regions.
• Directed talent management programs, including performance reviews, succession planning, and high-potential identification, enhancing organizational leadership capabilities.
• Served as a trusted global advisor on employee relations, coaching leaders on performance and engagement, resolving complex cases with minimal legal risk.
• Co-led change management for organizational redesigns across three business units in 10 countries, ensuring smooth transitions and sustained productivity.
• Championed DEI initiatives, launching region-specific programs that fostered inclusion and supported growth phases, recognized by winning the Company's Core Value Award in Personal Responsibility (2025).
• Managed a $0.5M annual HR program budget, strategically allocating resources to maximize ROI and operational efficiency.
• Launched a global framework for HR policies and processes, enhancing employee management, regional compliance, and risk mitigation across international expansions.
• Built a scalable internship program that achieved 100% satisfaction rates from both interns and managers, fostering a strong talent pipeline.

Acted as a strategic HR Business Partner to the executive team, overseeing HR operations, talent acquisition, and employee engagement for a rapidly scaling workforce.

• Advised executive team on organizational design, performance, total rewards, and employee engagement strategies to support a fast-scaling workforce.
• Owned full-cycle talent acquisition, successfully increasing headcount by 40% through strategic recruitment while maintaining strong retention rates.
• Seamlessly transitioned HR operations between PEOs and implemented new HRIS & ATS, reducing time and cost of payroll processing by 60%.
• Coached managers at all levels through empathic leadership, navigating COVID-19 challenges and boosting employee engagement by 15%.
• Pioneered belonging and inclusion initiatives to motivate both deskless and office, onsite and remote workers.

Managed full-cycle recruitment for 60-80 field researchers annually, overseeing complex educational assessments and data collection for nationwide studies that improved outcomes for thousands of children.

• Directed full-cycle recruitment and managed 60–80 field researchers annually for nationwide education studies, significantly improving educational outcomes for thousands of children.
• Hired, trained, and directed 6-8 teams of data collectors each quarter to organize and deploy complex educational assessments with diverse preschool children from disadvantaged communities.
• Led multi-site data collection, analysis, and reporting on early childhood education outcomes in literacy, math, and science, informing key educational strategies.
• Built complex databases to track assessment schedules and monitor quality assurance of data collection, ensuring high data integrity and research reliability.
• Coordinated with school administrators and teachers for timely, safe, and welcoming interventions of large-scale research studies in hundreds of classrooms.
• Conducted quantitative, qualitative, and mixed-method analysis for longitudinal studies, increasing low-income children's readiness for grade-school education.
• Ensured project compliance with research and reporting guidelines of government-funded sponsors, maintaining integrity and securing continued funding.

Awarded for demonstrating exceptional personal responsibility and commitment to company values.